( How To Sort Through The Confusion And Complexity Of I.T. Services Companies' Contracts, Services And Pricing To Avoid Hiring The Wrong One)
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One82 has been our dedicated IT provider for over 15 years. The team is super knowledgeable and keeps up with new technology to help our business keep its competitive edge. They are proactive in solving problems that might come up instead of waiting for foreseeable issues to arise.
The thing that I appreciate the most is the level of experience of the techs. I never feel like I know more about something than any person I work with at One82. They are able to quickly access all of our computers and systems to support us, and they make it easy. You will not find better service for the price.
The single largest benefit I've experienced with One82 is control. One82 does a great job providing a controlled work environment to protect the company from Cybersecurity threats and downtime. Their professionalism is top-notch, too. They are very friendly and professional, while also maintaining our company's best interest. Also, One82 is responsive and quick to tackle any issue. One82 is a champion of the customer/firm, and I would highly recommend them to anyone.